Info

CONTACT

TREE BICYCLE CO.

PO Box 873

Bridgeton, MO 63044

PH: 314-352-1501

info@treebicycleco.com

sales@treebicycleco.com

FAQ

What is Tree’s warranty?

Please click HERE for our warranty information.

How do I get sponsored by Tree?

BMX is filled with talent, and as much as we wish we could help everyone out with bike parts, we can’t. The riders we sponsor are not only talented on their bikes, they are also people we have come to know as friends. The best advice for anyone looking for a sponsor is just to be yourself, ride as much as you can, be active in the BMX community, and let your personality come through. If you want to have us take a look at you, just send a link to your edit to info@treebicycleco.com we are always happy to see what you are out there doing!

Where are Tree parts made?

Our hardgoods are made in Taiwan. We work with the highest quality and most timely manufacturers in Taiwan to produce the best products that we can.

Who design Tree parts?

All Tree products are designed by Sam Schulte, the owner of Tree Bicycle Company.

How do I become a Tree dealer?

If you would like to carry Tree products in your shop please contact Blackout distribution, QBP, or contact us directly at sales@treebicycleco.com or call us at 314-352-1501.

Where can I get Tree parts?

Tree products can be purchased through your local bike shop. If your local shop does not currently carry Tree products have them call Blackout Distribution to become a dealer in the USA, or check our distributors page for distribution in your country. If a local shop is not an option Empire BMX, Dans Competition, and other fine mail orders carry Tree.

Will Tree sponsor my Jam?

Tree would love to sponsor your Jam. To have a Jam considered for sponsorship by Tree please send a request, with the details of the jam, along with an official Jam Flyer to info@treebicycleco.com. It needs to be at least one month before the event and we need to have our logo put on the flyer ASAP and send back to us before we send the product. This allows time for you to properly promote the event with our logo on the flyer.

How can I get Free Stickers?

For free stickers send a SASE (Self Addressed Stamped Envelope) to:

Tree Stickers
Tree Bicycle Co.
PO Box 873
Bridgeton, MO 63044

 

PRODUCT INFO

Where do I buy the tap to thread my bars to work with Tree barends?

These items can be bought from MSC Supply.

www.mscdirect.com/product/details/58577099

www.mscdirect.com/product/details/05040068

Will Tree warranty my sprocket?

Our sprocket free replacement warranty covers:

Defects in workmanship and material.

Our bolt drive and spline drive sprockets are guaranteed not to break or wallow out under torque loads.

It does not cover tooth breakage for example because we cannot redesign the teeth to make them stronger due to the confines of the BMX chain. We do offer a replacement at cost for bending and rider use breakage. We offer a cost replacement on any of our sprockets plus $5 for shipping. If you think you have a problem please contact us at info@treebicycleco.com with a picture of your damage.

My tree font hub axle stripped out what do I do?

Sorry to hear about this. There is a manufacturing mistake that allowed this to happen. Please send your stripped center axle to us at:

Tree Bicycle Co.

ATTN warranty PO Box 873

Bridgeton, MO 63044

Send your shipping address and contact information in the package and we’ll send you a new one for free.

The axle has a pilot hole that straightens the bolt to prevent it from cross threading. On the axles with the problem, the pilot hole diameter was not big enough so it still had threads in it causing the bolt to cross thread. Not very many people have had this problem but a few have so we wanted to help those that have an issue.

To prevent this all you need to do it take your wheel out of the forks every time you take your pegs on or off, because most forks are a little bent from riding and the dropouts will not line up causing the axle to be at a slight angle.